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الأدوات الأساسية المطلوبة لإنشاء مركز الاتصال الخاص بك للمكالمات الواردة والصادرة
لكل موظف شهرياً
فاتورة سنوية
لمراكز الاتصال التي تبحث عن قدرات التكامل المحسنة وميزات متعددة القنوات.
لكل موظف شهرياً
فاتورة سنوية
للمؤسسات ذات المتطلبات المعقدة أكثر
تحدث إلينا
The fundamental tools required to establish your inbound and outbound call center
Per agent/per month
Billed monthly
For Contact Centers seeking enhanced integration capabilities and omnichannel features
Per agent/per month
Billed monthly
الأسعار بالدولار الأمريكي
Core features | Standard | Premium | Enterprise |
---|---|---|---|
Calling (US & Canada) As long as you have an internet connection, you can call US and Canadian numbers from any country without incurring additional charges (subject to our fair use policy).
| Unlimited* | Unlimited* | Unlimited* |
Messaging (US & Canada) Registration required In order to guarantee message deliverability to three major US carriers (AT&T, T-Mobile, and Verizon), you'll need to register your business with The Campaign Registry (TCR).
| Unlimited* | Unlimited* | Unlimited* |
↳ Brand registration fee Registering your business, or "brand", increases trust with US carriers, preventing messages from being filtered.
| $4 one-time | $4 one-time | $4 one-time |
↳ Campaign vetting fee Registering your messaging use case, or "campaign", let's the receiving carriers know why you're messaging.
| $15 one-time | $15 one-time | $15 one-time |
↳ Low Volume Standard campaign fee* Low Volume Standard is designed for US, Canadian, or international businesses with a valid tax ID (e.g. EIN). Multiple numbers in a workspace can text to US numbers, with higher throughput and lower filtering.
| $1.50/month | $1.50/month | $1.50/month |
↳ Sole Prop campaign fee* Sole Prop is designed for smaller businesses without a valid EIN or other tax identification number that have a valid US or Canadian address and a mobile number with a country code of +1. Only one number (for messaging) is allowed on this campaign.
| $2/month | $2/month | $2/month |
↳ Non-profit campaign fee* Non-profit is designed for US, Canadian, or international non-profit organizations with a valid tax ID (e.g. EIN). Multiple numbers in a workspace can text to US numbers, with higher throughput and lower filtering.
| $3/month | $3/month | $3/month |
International calling & messaging Add-on Call and text virtually any country in the world. US & Canadian numbers are included, but for other countries, per-minute and per- message rates apply.
| See rates ↗ | See rates ↗ | See rates ↗ |
Phone numbers included (per user) Every user added to your OpenPhone workspace gets one local or toll-free phone number to themselves, but you can remove or reassign them as needed.
| 1 | 1 | 1 |
Additional phone numbers Add-on Every user gets one new local or toll-free phone number, but you can always add more. Create numbers for locations, teams, or anything else — each with their own inbox and settings.
| $5/month each | $5/month each | $5/month each |
Port phone numbers from other carriers Our team will help you transfer your existing phone number into OpenPhone for free. Don't worry, you shouldn't experience any service disruptions during the porting process.
|
Productivity & collaboration | Standard | Premium | Enterprise |
---|---|---|---|
Shared phone numbers Share call and text histories with others in your workspace, see when your team is talking or typing, and even ring multiple teammates during incoming calls. | Max 10 users | Unlimited | Unlimited |
Snippets Save frequently sent messages as snippets to send complete replies with a single click. | |||
Internal threads Chat with your teammates behind the scenes, right in the context of the conversation. | |||
Shared contacts Contacts added to a shared phone number are visible to everyone sharing that number. You can also share contacts to teammates individually. | |||
Contact notes Jot down important details about any contact that you and your team should remember. | |||
Business hours Automatically mute notifications from specific phone numbers after business hours to avoid disruptions after work. | |||
Voicemail to text Every voicemail is automatically transcribed to text so they're easier to review. | |||
Call recording Record any call, or enable auto-recording on any phone number for a permanent record of every call. | |||
Auto-replies Automatically respond to texts, missed calls, or voicemails with pre-defined messages. | |||
Scheduled messages Schedule the delivery of a text message for any point in the future. | |||
Phone menus Also know as IVR. Greet callers with a message and let them select which team or person to connect with. | |||
User groups Organize teammates into distinct groups you can forward calls to. | |||
Group messaging Bring multiple people into a single message thread to keep everyone in the know. | |||
Group calling Include multiple active participants on any call. | |||
Call transfers Redirect callers to any team, group, or person in your workspace, or externally. Coming soon for Android. | |||
Round-robin Ring teammates on shared phone numbers in batches, instead of all at once. |
Integrations | Standard | Premium | Enterprise |
---|---|---|---|
Email Get notified by email when your numbers receive a call, message, or voicemail. | |||
Slack Instantly share calls, texts, and voicemails with any Slack user or channel. | |||
Zapier Trigger actions in thousands of other tools when specific events happen in OpenPhone. | |||
SMS via Zapier Add-on Send an SMS through OpenPhone based on actions that take place in other apps.
| 1c per message | 1c per message | 1c per message |
Google Contacts Keep your contact list neat, organized, and synced with all your devices. | |||
Webhooks Beta Listen for changes in OpenPhone and send alerts with an HTTP request.
| |||
HubSpot Sync your phone activity with Hubspot to spend less time typing and more time closing. | |||
Salesforce Create a single source of truth for every lead by connecting your phone to Salesforce. | |||
Gong Bring your OpenPhone calls into Gong to track sales call performance and analytics. |
Admin & security | Standard | Premium | Enterprise |
---|---|---|---|
User roles and management Full, granular control over all users, phone numbers, and billing in your workspace. | |||
Analytics and reporting Get insight and visibility into how every phone number in your account is being used. | |||
Audit log Review a log of all account-related activities for complete transparency and oversight. | |||
SOC 2 report Verification of the processes and systems in place to securely manage your data. | Talk to Sales ↗ | Talk to Sales ↗ | Talk to Sales ↗ |
Support | Standard | Premium | Enterprise |
---|---|---|---|
Email support We're standing by to answer your questions (wherever you feel like asking them). | |||
Priority support Support requests are prioritized to ensure you get the help you need fast. | |||
Dedicated account manager Get a dedicated point-of-contact within OpenPhone you can turn to for help or advice. |
Per user/per month
Billed monthly
Per outgoing text
تُمثل JoCall خدمات مركز الاتصال السحابي المدارة من TeleFinity، وتقدم حلولًا مميزة ومتكاملة لتحقيق تواصل فعّال مع العملاء والتفاعل معهم.
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